Take the Worry out of Carpooling or Taking the Bus
Always a Guaranteed Ride Home!
iPool2's Guaranteed Ride Home (GRH) Program takes the worry out of carpooling or taking the bus because it guarantees a free ride home in the event of an emergency such as:
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Illness (family or personal) at work or school.
Personal medical emergency
Family member emergency
Missed the last scheduled bus pick up
Unscheduled overtime after arriving at work
Any VALID emergency.
How do I sign up for GRH?
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Complete the iPool2 GRH registration form when you start carpooling or start using the bus for your commute. You are eligible for the program if you walk or bike to work some of the days too. Print and save the user instruction page displayed at the end of your registration.
If you purchase the CDTA Swiper pass for your commute, you are not eligible for iPool2's GRH program. CDTA Swiper card holders are automatically enrolled in CDTA's GRH program, which differs slightly from the plan offered by iPool2. For details, visit www.cdta.org/riding/fares_swiper_ridehome.php
Who is eligible?
Any commuter who carpools, uses the bus, bikes or walks to work two days a week on average is eligible for a free iPool2 Guaranteed Ride Home (GRH). .
How often can I use it?
The iPool2 GRH program provides up to six uses per year (limited to two times in any one month), with an annual (calendar year) cap of $200.
How to Schedule a Guaranteed Ride Home
If you carpool, walk, bike or take the NX, Schoharie County Public Transportation, Brown Coach, Yankee Trails, Adirondack Trailways or Columbia County Public Transportation to get to and from work, contact ACCESS Transit at 459-TRIP (8747) to schedule a GRH. They'll verify your eligibility and schedule the ride.
The GRH trip must begin from work but may end at home or another location, such as child care or a park-and-ride lot. Emergency-related interim stops are also permitted.
ACCESS Transit accepts calls from 8:00 am to 5:00 pm, Monday through Friday. ACCESS Transit is closed on major holidays.
For after hours GRH needs, just take a taxi, get a receipt and submit a "request for reimbursement" form to iPool2 within two weeks after arranging for your own Guaranteed Ride Home. You'll be reimbursed up to $70.00 for the taxi ride with an annual cap of $200.00.
Other Restrictions
Taxi service is available only to those registered with iPool2’s Guaranteed Ride Home program. Additional riders accompanying you must pay for their own cab fare.
Taxi service is non-exclusive (other customers might board during your trip)
Customers will forfeit their right to Guaranteed Ride Home privileges if they do not use the service once it is arranged.
If you already have a GRH account, please login or click here to create one.
The GRH program is a service designed by CDTC. CDTC and Access Transit are not responsible for taxi service provided under the Guaranteed Ride Home program and has no liability in the provision of such service.